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Innovation and Customer Communities: Made For Each Other

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Many elements contribute to making a company innovative and to making innovation programs successful. A few key elements being quality of customer insights, access to cutting edge technologies, alignment between innovation strategy and overall business strategy, and the big one—corporate culture. Even though there is a rich tradition of incorporating the voice of the customer […]

Improving City Services with Collaborative Innovation

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In a networked world, every idea is an inspiration. Inspire Boulder in Boulder, Colorado, is a great recent example of collaboration that would only have been possible in a networked world. The developers created a virtual town hall open to the entire community anywhere and anytime. The project will enable residents to connect with one […]